Return Policy

Return Policy: Do read all sections carefully to understand the conditions and cases under which returns will be accepted. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Some products in the above categories are not returnable due to their nature or other reasons. In order to help you resolve issues with your product, we may troubleshoot your product either through Email, over the phone, and/or through an in-person technical visit. Try 10 days Refund only.

Please pay attention! All references to 'me', 'us','our website', 'the website',and'this website'in this article refer to Crafthan.

If defect is determined within the Returns products, a replacement of the same model will be provided at no additional cost. If no defect is confirmed, you will have to pay an additional cost.

You can view the complete list of Return Policy here.

You can return the product within 7 days after receiving the product with following conditions: During pick-up, your product will be checked for the following conditions:

Correct Product name/image/serial number/article number/ bar code should match and MRP tag.

Unused Product: The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).

Undamaged Product: The product should be undamaged and without any scratches, dents or holes. Product's original packaging/ box should be undamaged.

The field executive will refuse to accept the return if any of the above conditions are not met.

Buyer need to register their request onthe website Login Page.

Product should be in unused condition.

Product original packing and tags should remain intact as they were in delivered condition.

Buyer will get the refund or replacement, once we receive the returned goods at the website Office.

If packing or original seal is broken then the website will not return the product.

You received a broken/damaged item. What should you do?

The website used high-tech secure packing technique to pack the material with 2 times quality checks so chances of intrinsic damage are very minimal. However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as tempered box. Any damage product received by buyer should be informed to We E-mail within 24hrs of receiving the goods. Email should contain pictures of damage products and with details description of issue

Shipping charges for goods returned: If you received the damage product then shipping charges of return goods will be bear by the website. If goods are return due to change in mind or personal choice then shipping charges will be bear by buyer. For example, if you order red color racket and after receiving the goods you don’t like the color then you need to bear the shipping of returning the goods.

Website disclaimer:

The information contained in this website is for general information purposes only. The information is provided by the website and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.